Menu

Our work is supported by affiliate commissions. Learn More

The Best Website Builder

I test every website builder so you don’t have to. These are my rankings of the best website builders in 2022.

Splash photo.

Our work is supported by affiliate commissions. Learn More

By Steve Benjamins | Fact checked by Juhil Mendpara | Updated Aug 2 2022

This is the ultimate guide to the best website builder in 2022.

And this is important:

This is not your average “best website builder” roundup post.

I’ve interviewed hundreds of real-life users, manage several websites made with website builders and have personally tested all 21 website builders in this guide.

I’ve been publishing my rankings of the best website builder every year since 2014 and my websites have been featured on HuffPost, Forbes, The Next Web and more.

Let’s get started…

  • Squarespace

    Try Squarespace

    Squarespace is the best all-around website builder. It’s intuitive, thoughtfully designed and has beautiful templates.

    Squarespace is an excellent choice for all types of websites: small businesses, bloggers, portfolios, online stores and more.

    Pros

    • Templates — Squarespace is known for its excellent templates. I think they have the best templates of any website builder. Templates are clean, modern and mobile-friendly.
    • Functionality — Squarespace has lots of features— many of which are better and more powerful than competitors. For example, Squarespace has the best template customization, blogging, scheduling software, donation system, photo galleries and more.
    • Drag and Drop Editor — Squarespace has an excellent drag and drop editor. It’s easy to use and intuitive.
    • Business and Marketing Tools — Beyond websites, Squarespace also includes marketing and business tools for managing your online presence. For example: scheduling software, email marketing, social media tools, memberships and more. Having all these tools managed by Squarespace means the integrations work seamlessly.
    • Ecommerce — The most powerful ecommerce website builder is Shopify— but Squarespace is easier to use. Squarespace’s ecommerce is a good alternative for users intimidated by Shopify.
    • Intuitive — Squarespace is like the Apple of website builders, it is intuitive and thoughtfully designed.
    • Honest Pricing — Unfortunately some website builders have misleading pricing (example: Web.com). Squarespace does not have misleading pricing. You should expect that the advertised price is the same price you’ll find on your invoice. I appreciate that.

    Cons

    • Learning Curve — One way to make software easy to use is to make it simple and not very customizable. That’s not Squarespace. While Squarespace is not “difficult to use”, it does have too many features to be the “easiest” website builder— the easiest website builder is Square Online which is more simple but also less powerful. You should expect a small learning curve with Squarespace— similar to learning Microsoft Word or Google Docs for the first time.

    Screenshots

    My Experience

    Squarespace is my favorite tool for building websites. It’s also what I recommend to friends and family.

    I use Squarespace for several websites: The Humanities, Steve Benjamins Music and JQB Therapy.

    The reason I keep coming back to Squarespace is that the templates look great, it’s intuitive to use and everything just works.

    Plus if I was in a rush, I could create a Squarespace website on a custom domain name in ten minutes! It’s that simple.

    In the future, I would like to move beyond Squarespace’s website builder and try their business and marketing tools— like their scheduling software and email marketing. I like the idea of an all in one solution but I just haven’t had a project that required them yet.

    Video Overview

    Squarespace Overview (1:16)

    Squarespace Pricing

    Squarespace plans start at $12 per month on annual plans. There is no free plan but they do have a free trial— no credit card required.

    Annual plans include a free custom domain name for one year. 👍

  • Shopify

    Try Shopify

    Shopify is the best website builder for online stores— it tames the complexity of ecommerce and removes many of the obstacles online store builders face.

    I recommend Shopify for anyone building an online store that ships physical products.

    Pros

    • Sell Anywhere — Ecommerce happens across many different channels today: Facebook, Google, Etsy or even in person through a point of sale system. Shopify is the ecommerce platform that brings these channels together in one place— so you can have one store that sells across all these different platforms.
    • Ecommerce Tools — If there’s specific ecommerce functionality you need, Shopify probably provides it. Shopify includes email marketing, live chat, local delivery route planning, point of sale systems, product reviews, dropshipping and much more.
    • App Store — The Shopify app store has over 6,600 plugins from third-party developers that you can use to customize your store. For example:

    • Customizable — Shopify is extensible and customizable— so long as you’re a developer or you’re able to hire a developer. Want a specific look for your website? You can hire a developer to code a custom template.
    • Themes — Shopify includes 10 free themes but most users will buy a theme from a theme marketplace— for example, Theme Forest has over 1,300 Shopify themes available!
    • Get Up And Running Fast — Shopify removes many of the obstacles that stand in the way of starting an online store. Here are two examples:

      • Shopify Payments — You don’t need to connect to a 3rd party payment processor because Shopify includes a payment processor called Shopify Payments. But of course, you can also connect to your own payment processor if you’d like.
      • Shipping Rates & Taxes — Shopify includes smart defaults for shipping rates and taxes (which you can change later). I’ve found the automatic shipping rates to be pretty accurate— though mileage may vary!
    • Intuitive — It’s not correct to call Shopify easy to use— it’s too powerful to be simple— instead, Shopify is intuitive. Shopify’s interface is always organized and clear. This is really, really nice— especially when you compare Shopify to competitors like WordPress and Volusion which have disorganized interfaces.

    Cons

    • Learning Curve — Shopify is powerful but make no mistake: it has a learning curve. It will almost certainly intimidate less tech-savvy users. I’d recommend Squarespace or Square if you want an ecommerce website builder that’s less intimidating.
    • Drag and Drop Editor — Shopify does not have a drag and drop editor. Instead, it has a WYSIWYG page editor that works more like editing a Microsoft Word document. It’s not user-friendly. I’d suggest Squarespace or Wix if having stylish content pages or blogging is important to you.

    Screenshots

    My Experience

    I use Shopify when I need to sell and ship products.

    I currently use it for two projects: The Happy Burlap (an online store) and a merch store for my music on Spotify.

    Ecommerce just works on Shopify — and this is a minor miracle because ecommerce is really, really complicated! Just think of everything that goes into an online store: taxes, shipping, fulfillment, customs, discounts… it’s a lot!

    Shopify makes all that complexity feel manageable.

    If I had to narrow down to two reasons to say Shopify was the best ecommerce website builder, I’d say this:

    1. Shopify removes the obstacles to starting an online store. I don’t want to waste time configuring payment processors or manually setting shipping rates— I want to focus on creating and marketing great products! I can always revisit these options later if I need to.
    2. Shopify’s app store is a huge competitive advantage. If I need a specific ecommerce feature I’m confident I can find it in the Shopify App Store. Plus Shopify’s App Store has a huge start over competitors (image credit: Shop App Report).

    My one frustration? Shopify is not a drag-and-drop website builder— and so it isn’t great for creating blogs and stylish content pages. But if I need to ship and fulfill physical products, Shopify will continue to be my first choice!

    Shopify's App Store is a huge competitive advantage — it has far more apps than competitor app stores.

    Shopify's App Store is a huge competitive advantage — it has far more apps than competitor app stores.

    Shopify Pricing

    Shopify has three main plains that cost between $29 - $299 per month.

    Beyond that, there is Shopify Plus (an enterprise plan) and Shopify Lite (a $9 plan that adds Shopify’s ecommerce functionalities to your current non-Shopify site).

    One criticism of Shopify is that there are often additional costs beyond the monthly plan. For example: you need may need to buy a custom Shopify template or an app from the Shopify app store.

    Video Overview

    Shopify Overview (1:38)

  • Webflow

    Try Webflow

    Without a doubt, Webflow is the most customizable website builder on this list. If you can imagine it, you can probably make it with Webflow. Just be aware: Webflow has a learning curve.

    Webflow is particularly popular with professional web designers or users with some technical experience. Understanding HTML & CSS will make learning Webflow much easier!

    Pros

    • Design Without Limits — Webflow is basically a user interface for HTML & CSS code. So if you can do something in HTML & CSS, you can do it in Webflow— which means Webflow offers far more customization options than any other website builder!
    • Content Management System (CMS) — Webflow is the only website builder to include a full CMS. This is powerful! A CMS lets you create custom collections with fields like rich text, images, files and more. Plus they’ve recently announced Logic a feature that allows visitors to make submissions to the CMS!
    • Tools For Web Design Professionals — Webflow includes a separate, friendlier interface (called Editor) that you can hand off to clients and teams. They also allow white-label client billing.
    • Outstanding Tutorials — Webflow has some of the best Youtube tutorials around. Seriously. This is great because you will need some tutorials to get up and running with Webflow.

    Cons

    • Takes Time To Learn — Webflow does not shy away from complexity. Understanding the fundamentals of web design (HTML and CSS) will give you a head start.
    • Expensive Ecommerce — I wouldn’t recommend building an ecommerce store in Webflow right now. Webflow’s ecommerce plans with no transaction fees start at $79. That’s way too expensive— especially compared to Shopify (which starts at $29) and Squarespace (which starts at $26).

    Screenshots

    My Experience

    Webflow is not for everybody, but those willing to learn it will uncover an incredible design tool.

    The major difference between Webflow and other website builders is that Webflow gives you the power of code, without requiring you to write code.

    But there’s a catch.

    Webflow has a learning curve. I’m a professional web designer and it took me a few days to wrap my head around it!

    But once I learned Webflow, I started wanting to use it everywhere.

    I use Webflow for one project currently: the marketing website for Atlist, a startup I co-founded.

    I chose Webflow because I needed a custom website design— so Squarespace wouldn’t have worked. Plus I found Webflow’s CMS to be perfect for creating our blog and documentation site.

    I wish Webflow was around when I was still a freelance web designer a few years ago. I would have used it instead of WordPress.

    In the future, I will definitely be building more websites on Webflow!

    Note: One competitor to Webflow is Editor X— which is basically Wix’s version of Webflow.

    Video Overview

    Webflow Overview (1:01)

    Webflow Pricing

    Webflow has two types of plans: Account Plans and Site Plans:

    • Account plans start at $16 and are for professional web designers who need multiple websites.
    • Site Plans start at $12 and are for creating a single website.

    They also have one of the better free website plans— though it can be a bit confusing to understand.

    The main thing to highlight with their pricing is that the ecommerce plan with no transaction fees costs $79 per month— too expensive for building an ecommerce store.

  • Square Online

    Try Square Online

    Square Online (previously Weebly) is simple and easy to use— plus it integrates with Square’s suite of business tools.

    It’s best for small businesses that are looking for a quick and easy way to bring their business online.

    Pros

    • Easy To Use — Square Online is what I recommend to anyone who doesn’t feel tech-savvy. Its cookie-cutter templates are very easy to customize.
    • Excellent Ecommerce — While not as powerful as Shopify, Square Online still offers an impressive suite of ecommerce features. It’s a good option for someone looking for an easy-to-use ecommerce platform.
    • Best Free Plan — Square Online has the best free plan of any website builder. It includes plenty of features and even offers free phone support!
    • Business Tool Integrations — Square has a suite of tools that support sellers— and Square Online has integrations with all of them: scheduling software, online ordering systems, team management, POS systems, loyalty cards and more.

    Cons

    • Limited Customization — The most notable limitation is that you can only add sections to a page— you can’t just add individual elements. Because of that, Square Online can feel cookie-cutter.
    • Not Really For Non-Business Users — Square refers to its users as “sellers” because that’s who they are primarily targeting.

    Screenshots

    My Experience

    I don’t use Square Online for any projects currently but I would if I had the right project.

    So what’s the right project?

    The right project is any project that takes advantage of multiple Square features.

    Here’s an example: a cafe might need loyalty cards, online ordering, team management and a point of sale system.

    Square Online would be a perfect all-in-one solution because it has all those features.

    Now as a standalone website builder, Square Online’s limited customization may frustrate some users but small business owners may find it to be a user-friendly, fast way to bring their business online.

    Video Overview

    Square Online Overview (0:49)

    Square Pricing

    Square has the best free plan of any website builder. Beyond that, its ecommerce plans are a little bit cheaper than Squarespace, Shopify and Wix.

    Like other website builders, Square includes a free domain for one year on premium plans.

  • Wix

    Try Wix

    Wix is the most popular website builder by market share. Its unstructured editor is its most defining feature— it allows you to move any element to any spot on a page. This allows for plenty of freedom.

    It will work best for users who want to be able to control everything… and are comfortable with the risks that come with control.

    Pros

    • Drag and Drop Editor — Wix’s unstructured editor lets you drag and drop elements anywhere you want on a page— without constraint. You can see a video explanation here. Almost no other website builder provides a drag and drop interface like this— every other website builder has constraints (the Zyro website editor is one exception).
    • Tons Of Functionality — Wix has more features than any website builder: forums, ticket sales, restaurant ordering, music distribution, appointment scheduling and more.
    • 800+ Themes — Wix offers more themes than most website builders— though the quality is inconsistent. But if that’s not enough, you can also create your own theme from scratch.
    • Template Customization — Wix’s unstructured editor means you can make significant changes to your Wix template.
    • Plugins & Apps — Wix has an app store and a huge selection of widgets and plugins to add to your website.
    • Small Business Tools — Wix includes several small business and marketing tools for managing online presence: CRM, social posts, email marketing, live chat and more.

    Cons

    • Drag and Drop Editor — Notice what I did here? Wix’s drag and drop editor is listed as both a Pro and a Con. Here’s why: while the unstructured editor gives users freedom, it also introduces bugs and workarounds that can get very frustrating. This is a complicated issue so I’d suggest you read my Wix review to go deeper on it.
    • Learning Curve — This is a question of tradeoffs. Wix isn’t as difficult to use as Shopify and WordPress but you should still expect learning Wix to take some time. There are easier website builders out there— but those website builders don’t have as much functionality as Wix.
    • Bandwidth Limits — A portion of your bandwidth is used up every time a visitor comes to your website. Wix’s two cheapest plans (Combo and Connect Domain) put limits on your monthly bandwidth— which is unfortunate. You shouldn’t have to worry about bandwidth in 2022 and every other website builder on this list includes unlimited bandwidth.

    Screenshots

    My Experience

    I don’t currently use Wix for any projects. I strongly prefer Squarespace— which is Wix’s biggest competitor.

    I’ve tried Wix many times but I find the unstructured drag and drop editor creates more problems than it solves for me.

    At first, all that control seems great! … But then my mobile website gets screwed up or I start missing content because it’s hidden behind an image.

    This is best described visually— so see this video below:

    Watch what happens when I move my image to the bottom of my Wix webpage.

    I use website builders because I want things to just work. So I don’t like when the Wix drag and drop editor creates more work for me.

    So does that mean you shouldn’t build a Wix website?

    No. Wix might work for you— after all, it’s the most popular website builder by market share! So obviously it works for some users.

    I specifically think Wix will work for users who get frustrated by the lack of flexibility in other website builders.

    For example: most website builders can’t just nudge an image over by a few pixels. With Wix, you can. Personally I don’t mind giving up that level of control to know that nothing on my website will randomly break. But many users do want that level of control — and Wix provides it.

    Video Overview

    Wix Overview (0:45)

    Wix Pricing

    Wix pricing plans cost between $6.50 - $49 per month. They offer a free plan (see: free website builders) and free trials of paid plans— no credit card required.

    Annual pricing plans include a free custom domain name for one year. 👍

    Here are 3 things to watch out for when researching Wix’s prices:

    1. Wix advertises the monthly cost of annual plans on their pricing page

    You’re not able to see the actual monthly pricing plans on the pricing page. So for example, the Unlimited plan is advertised as $18 per month… but that’s on the annual term. The actual price if you’re on a monthly term is $23 per month.

    2. There are bandwidth limits on their cheapest plans.

    The cheapest plan with unlimited bandwidth is Unlimited ($23 per month). Every other website builder on this list includes unlimited bandwidth in every plan.

    3. Wix’s cheapest plan (Combo) includes an advertisement on your website.

    Here is an example of the ad.

  • Carrd

    Try Carrd

    Carrd is for simple websites that fit on a single webpage. It’s not for websites with multiple pages.

    I love that Carrd is focused on the niche of one-page websites. This makes it a great option for landing pages and personal websites!

    While one-page websites are not for everybody, Carrd does offer some wonderful benefits:

    • Very Low Price — Carrd is much cheaper than competitors. Plans with custom domains and no ads start at $19 per year. Wix and Squarespace start at $144 per year.
    • Purposeful Design — Carrd’s themes and features are just for creating one-page websites— there’s a sense of purpose in the interface. You can use other website builders to build one-page websites but it never feels as intuitive as Carrd.

    I do find Carrd has a bit of a learning curve.

    For example: you’ll need to wrap your head around concepts like containers and CSS classes. This isn’t intuitive for users who don’t understand HTML and CSS.

    If you find Carrd too difficult to use but you still want a one-page website builder, I’d suggest checking out Strikingly.

    Video Overview

    Using the Carrd editor to edit a webpage. (0:17)

  • Weebly

    Try Weebly

    Weebly is a great website builder but it was acquired by Square in 2019.

    Since then the Weebly team has mostly worked on Square Online— which is Square’s primary website builder.

    I still think Weebly is a fine website builder (see my review) but I can’t fully endorse Weebly because Square has told me they are prioritizing Square Online over Weebly. So I’m concerned about the future of Weebly.

    The Weebly editor.

    The Weebly editor.

  • GoDaddy

    Try GoDaddy

    The GoDaddy website builder has steadily improved over the last few years— slowly shedding GoDaddy’s reputation for poor software!

    GoDaddy is very easy to use. I recommend it to anyone who doesn’t feel tech-savvy.

    It also includes a suite of business and marketing tools: appointment scheduling, email marketing, social media management, graphic design and a simple CRM.

    One thing to know: there are some major limitations you should understand before choosing GoDaddy.

    For example, you can’t add individual elements to a website and you’re often not able to make simple style customizations.

    Godaddy Editor: Adding a section.

    Here’s another example: checkout is not hosted on your domain for GoDaddy ecommerce.

    This means that when customers go to checkout, they are redirected from your domain name to mysimplestore.com:

    Customers are redirected off your domain name during checkout — not ideal!

    GoDaddy Pricing

    GoDaddy pricing is comparable to most website builders — plans start at $12 per month and get more expensive for ecommerce plans.

  • BigCommerce

    Try BigCommerce

    BigCommerce is an ecommerce website builder—similar to Shopify. Unfortunately, it’s difficult to recommend BigCommerce because as you can read in my Shopify section, Shopify is the clear leader in ecommerce websites.

    I also found one consistent complaint after interviewing several BigCommerce users: it’s difficult to use:

    • “I find it a little clunky and challenging.”
    • “Not the most intuitive. “
    • “Before signing up with Shopify, I started with BigCommerce and honestly it was more difficult to understand for me so I cancelled it. “

    BigCommerce has an app store but like other ecommerce builders with an app store, it lags significantly behind Shopify:

    Shopify has far more apps than BigCommerce.

    Shopify has far more apps than BigCommerce.

  • Wordpress.com

    Try Wordpress.com

    WordPress.com is not WordPress— or at least, it’s not what most people think of as WordPress.

    Most people know WordPress as WordPress.org, the popular open-source content management system (CMS).

    The upside of WordPress.com is that it taps into the WordPress ecosystem— you can install any WordPress theme or plugin if you are on their more expensive plans.

    Another upside is that it has WordPress’s excellent blogging.

    The con is that you’re constantly stuck in-between: when I use WordPress.com I find myself switching between the WordPress.com editor and the WordPress Admin editor.

    Having two separate editors with overlapping responsibilities gets confusing— especially for users new to WordPress:

    WordPress.com: Adding a new page

  • DudaOne

    Try DudaOne

    The thing to know with Duda is that it’s primarily sold through web design agencies and hosting companies who resell it.

    You’ll find some of these companies (for example 1&1 ) on this list.

    Curiously even though all these different companies sell the same software, they all price it differently!

    When it comes to the user experience, I find the Duda editor to feel disorganized and overwhelming— there are many tiny, hidden menus and it can be hard to keep track of where-to-go-to-do-that-specific-task...

    The upside to Duda is that it’s customizable. There are plenty of widgets and style options— though customizing styles isn’t always as intuitive as it is in a website builder like Squarespace.

  • Jimdo

    Try Jimdo

    Jimdo is easy to use but too simple.

    Websites are made up of blocks— which are pre-designed collections of elements.

    Adding and editing these blocks is easy— the problem is that you’re limited in customizing these blocks.

    For example, you can hide elements within a block but you can’t add new elements to the block. This is very similar to GoDaddy and Square Online.

    The same thing with theme customization: it’s too simple. You can only choose one color and it’s then applied scattershot throughout your website… but you don’t get to choose where exactly it is applied!

  • Google Sites

    Try Google Sites

    Google Sites is free— there are no paid plans. Even still, Google Sites doesn’t top my list of free website builders.

    Pros

    • Free — Google Sites is completely free. You can even add a custom domain name— though it requires some technical understanding.
    • Integrates With Google Products — For example you can restrict website access to members of your Google Apps organization and embed Google Calendars, Maps, Docs, Slides, Sheets and Forms.

    Cons

    • Themes — Every Google Sites theme has the same layout with limited customization options. You can choose an accent color for your theme but not where to apply the accent color. No font choices.
    • Missing Features — Features that would be standard on other website builders (example: blogging, ecommerce) are often not included with Google Sites.

    Video

    Google Sites: A look at the editor and themes.

  • Site123

    Try Site123

    Unlike the other website builders on this list, Site123 doesn’t have a visual, drag-and-drop editor. Instead, you edit your website by filling out forms.

    Cons

    • Editor — Instead of a visual editor, you edit elements with a lightbox form— so you have to switch between the editor and the website preview to get things looking how you want. Frustrating.
    • Unusual Limitations — For example, the page title has to be the same in the navigation as it is in your actual page title. What?!

    Video

    The Site123 form editor.

  • Yola

    Try Yola

    Clumsy and outdated, Yola’s website editor has hardly changed over the last few years— so there are few signs that this will improve.

    Here are some of the cons I see:

    • Confusing Interface — Inexplicable icons and buttons throughout the interface. Often unnecessarily confusing.
    • Lightbox Editor — Making edits is done in a lightbox that also obscures your website— so you can’t see your changes as they’re being made.

    Yola's lightbox editor.

  • Adobe Muse

    Try Adobe Muse

    Adobe announced they will no longer develop new features for Muse and have ended technical support for it.

    I would strongly recommend you use something else. You can find a list of Adobe Muse alternatives here.

  • Webs

    Try Webs

    Webs was acquired by Vistaprint in 2011. Since then it’s basically been abandoned.

    So why did Vistaprint abandon Webs?

    Well since 2011, Vistaprint has launched their own website builder. I guess they decided it wasn’t worth it to run two website builders.

    Acquiring products and abandoning them is common in website builders. The unfortunate thing is that companies like Vistaprint never communicate this to customers— which sucks.

  • Homestead

    Try Homestead

    Don’t bother with Homestead. Their best days are long gone.

    Homestead was acquired by Intuit in 2007 before being sold to Endurance International Group (EIG) in 2012.

    EIG has a reputation for bad customer support and poor server uptime.

    In 2017 Homestead began licensing its software from SiteBuilder.com— another EIG company— but oddly Homestead is actually more expensive than SiteBuilder.com.

    So if you really, really want to use Homestead just save yourself some money and use SiteBuilder.com instead— it’s the same software!

  • 1&1

    Try 1&1

    I have had two separate incidents of 1&1’s billing system having “bugs.”

    That’s a bad track record.

    2014

    After reviewing 1&1 (and signing up with my own credit card), they invoiced me several weeks after I had cancelled. Customer support told me sometimes the system generates “crazy invoices.”

    Billing systems should NOT generate “crazy” invoices.

    2018

    I signed up again to test 1&1’s billing system. When it came time to try cancelling, the billing system wouldn’t allow me to cancel. It kept giving me a bug that said “no cancelable single items present!”

    So I bought another product with 1&1 (rankingCoach Pro) and tried cancelling it. It also gave me the same error when trying to cancel.

    So I called customer support and they explained that they send error messages if a customer tries cancelling in the first 30 days in case the customer accidentally cancels the product.

    Gah!!

  • SiteBuilder.com

    Try SiteBuilder.com

    SiteBuilder.com is owned by EIG— a conglomerate that owns multiple website builders: Homestead, WebsiteBuilder.com and Sitey.

    All these website builders run the same software— but some are priced differently than others. For example, Homestead.com is significantly more expensive.

    What really bothers me is that WebsiteBuilder.com has automatically added items to customer shopping carts in the past without telling the customer.

    This was happening as recently as 2018.

    Here’s how it worked: WebsiteBuilder.com would add a “SiteLock” upgrade to your shopping cart without telling you. You had to notice it and de-select it:

    During checkout, WebsiteBuilder.com automatically adds a SiteLock upgrade to your package. If you don’t notice it, it will automatically be added to your account.

    During checkout, WebsiteBuilder.com automatically adds a SiteLock upgrade to your package. If you don’t notice it, it will automatically be added to your account.

    No company should ever slip something into their customers’ shopping cart. That’s extremely customer hostile!

    I’ve asked WebsiteBuilder.com to acknowledge that they did this in the past and they never do:

    This email exchange just kept going and going...

    This email exchange just kept going and going...

    I won’t recommend a company that has been this hostile to its customers.

  • Web.com

    Try Web.com

    Web.com’s website editor is super frustrating— the sidebars cover large chunks of the website, which means I couldn’t even see my full website on a normal-sized laptop! But that’s far from the worst:

    What Not To Like:

    • 13 Months In A Year — If you read Web.com’s fine print you’ll notice their “monthly” plans are technically 28 days long— which means users end up paying for 13 months in a year. Wow.
    • Poor Cancellation Policy — You need to phone support in order to cancel Web.com. When I called in they transferred me twice before I ended up in tier 2 support. Tier 2 support repeatedly asked why I was cancelling / how they could get me to stay / blah, blah, blah. I just kept repeating, please cancel my account.
    • Terrible Password Security — In order to cancel an account Web.com requires users to give their password over the phone to customer support. This is VERY DANGEROUS. Databases are designed to encrypt passwords so that not even a developer can ever see it. Many people use the same password for multiple services so keeping passwords private is CRITICAL.

    The Editor These sidebars cover large parts of your website.

    These sidebars cover large parts of your website.