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Americommerce 42 Reviews From Real-Life Americommerce Users

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Published Nov 14 2018 · #9 of 18 in Ecommerce Website Builders.

  • I’ve been in ecommerce for about 25 years and used a lot of ecommerce software. Sparkpay (now back to Americommerce again) is one of the best I’ve seen and way under appreciated. In someways it may not be as simple to use as something like Shopify but for a smart user it has a lot more features for less money and is way more customizable.

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  • We started with them about 12 years ago. I cannot think of any problems working with them. The web design tool can save you money not outsourcing the coding. Yes, I would recommend them.

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  • Yes we recommend Americommerce (formerly Sparkpay). We utilize it’s multistore capability. We wish it had a robust integration with a Point of Sale software though.

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  • We do use SparkPay, now called AmeriCommerce. AmeriCommerce actually sold the company to Capital One, who almost destroyed it. AmeriCommerce then bought it back about a year ago.. or whatever. When it was SparkPay, I would have said, don't even consider this platform"... but now that the original owners are back in the drivers seat, I would suggest that you seriously consider it and compare the different platforms... Big Commerce, Shopify... for my needs, none of the bigger platforms had the capability to handle all of the variations that we sell. When all the dust settled, they would have cost us a lot more money then we are paying AmeriCommerce.

    AmeriCommerce is very dependable.. we do have occasional issues. I don't know the up-time... or the comparisons.

    When it was SparkPay by Capital One, I looked at both Shopify and Big Commerce. I found their website / store design, appeared to be cumbersome... and in some cases antiquated. AmeriCommerce has a very robust design platform... where you can drop widgets onto any page, pretty much anywhere you'd like.

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  • We do use SparkPay, which is now Ammericommerce. Its great when its workings but when something breaks they never fix it and tend to deliver permanent work arounds. There are a number of features and integrations they advertise but do not actually support fully. As well as broken functions that have gone years without being updated and fixed. If you want an out of the box solution without much customization its good, otherwise I would strongly consider going elsewhere. We have so much invested in our site customization so we don't want to change platforms since the grass is not always greener anyways in the long run.

    One of my most recent irritations is the rewards system, you can setup reward points that allow customers to gain points with purchases but the system does not keep track beyond the initial cart, so if during checkout they add or remove items the points don't update. If a customer returns and order, points don't update, its a half-baked system that sorta works.

    It is also very difficult to find good developers for this platform.

    6/10

    We have used this platform roughly 4 years.

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  • There are lots of carts out there. This one is OK. Has some quirks. Some they address, others they seem to hope you forget about. Its OK but if I were starting over I'd look at others more closely. Nevertheless, it's not painful enough to make me move - yet. One piece of advice I'd give anybody is don't put images and product descriptions in the cart. Do so on your own server and reference them, instead. This makes moving easier.

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  • It was bought by Capital One a couple years ago and they renamed it SparkPay. Apparently that didn't work out so the original owner bought it back recently and they've picked up the pace of development.

    I would definitely recommend it. It works really well and I think it's an under-rated and sort of a hidden gem. Apparently used by some big corporate brands. We've tried various shopping carts and it fits our needs the best. It does have a long learning curve so probably not for the casual" store owner.

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  • About two years ago Sparks Pay bought out Americommerce. Americommerce bought back the company from Sparks Pay. Americommerce has made some good changes since the buy back.

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  • AmeriCommerce sold to Spark Pay then bought it back so AmeriCommerce owns it now. I like the workings of it before the SparkPay purchase and when they bought it, they did not revert back to things as they were before but kept some of the annoying (to me) things from SparkPay.

    In reality - it works fine and I rarely have support issues.

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  • I would not recommend. Front end that the customer sees is good, but back end is not good at all. Advertised integrated bookkeeping etc. but did not deliver. Very akward to invoice, no ability to create PO’s, Integration with other apps is not good. Actually spark pay was a Capital One project. “powered by Ammericommerce”. Capital One got out of the business and turned all the accounts over to AmmeriCommerce. Plan to switch to shopify when we have the time.

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  • Sparkpay has been decent to me, it was Americommerce before Sparkpay bought them out. I’m not as active with my website as I used to be, but the user end is relatively easy (although it can be a big system to work on) to understand and the customer support is pretty good with sparkpay as long as you’re not cramming questions at them during busy holiday times. I’m not a programmer or a web developer by any means and I don’t have a lot to compare sparkpay with, but overall I feel that it is a good system.

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  • SparkPay is okay. I wish they had the amenities of larger companies like Shopify. Also they limit you on Bandwidth and then charge up the yinyang for it.

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  • We were using Americommerce, which was bought by SparkPay and now has become Americommerce again. We were under the umbrella of SparkPay for only about a year and it worked pretty much the same way as Americommerce, so we did notice anything different. We've been an Americommerce customer for about 10 years.

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  • I would consider Americommerce to be the absolute best ecommerce software. I say this with much experience with other ecommerce software such as Shopify which I think is likely one of the worst. I wouldn't have said this less than a year ago as it was Spark Pay for a couple years when Capital One bought them which was a terrible experience. It seems that any ecommerce software that is publicly traded puts it's customers last. Luckily the founder of Spark Pay bought the company back from Capital One and has completely revamped the product in just the past 6+ months. Shopify wants to charge it's customers extra for all these apps and things which can significantly drive up the cost of running a store when Americommerce includes most everything needed in their product.

    I also love the fact their an American company based out of Texas. Americommerce is like Gold and Shopify is like aluminum since there is more aluminum than any other metal on earth akin to Shopify being used more than any other cart, I really don't know why people flock to Shopify other than the herd mentality.

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  • I started working on the site about 3 years ago and could have changed to any platform, but the more I got into it the more I liked it. On the seals side we have about a 100 products that sometimes comes in 6 different colors, 5 different length, 8 different price brakes and stock/custom. You do the math, that is a lot of combinations to build into the web site.

    Three years later I still like SparkPay. They have excellent customer service. When I started it was my first website and I had about 10 hours of training from there support team. Anything they could not teach me how to fix they would fix for a fair price. I can email them a support question and usually they will answer by the next day and you can call if you have an emergency. Very few problems in the last 3 years, very stable.

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  • SparkPay is an excellent service with a clean interface and a lot of room for customization. They are at a great price point comparatively, you can host multiple stores through one dashboard, and you can mass upload/update products. SparkPay is undergoing some improvements now that they have been bought back by Americommerce, however, this particular platform is still behind the times as far as web hosts go. There are some limitations in terms of promotions and integrated platforms.

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  • I really like the platform. It's a little hard to learn initially, with many options, but it is quite powerful and they have good guides to help you with setup. I used to use Core Commerce, but they kept raising their prices. With Americommerce I pay only $24.95 per month (for up to 100 products, I believe).

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  • SparkPay has been great for our needs. It could use some system compatibility upgrades, but inventory upload and order export works well with CUTE FTP. This has been our platform for about 2 years and is very user friendly.

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  • I love it I don’t do invoicing from it so I cannot comment that but collecting payments and being able to work update and add and remove my own site comes easy with practice plus the customer support is great

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  • I love americommerce (no longer sparkpay). It is easy to set up, has great flexibility, has fantastic tech support and runs without glitches

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  • Our website is somewhat unique, as it ties our ERP system into the website.

    I'm sure it would be quick and easy for online stores to use. Our is quite complicated but allows customers to view their pricing and obtain technical information from the website when logged in.

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  • We are using Americommerce hosted website. Started with Americommerce, then was called Spark-pay - now called Americommerce again. We are happy with our store, and admin and easy to add products.

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  • For us, the SparkPay (Ammericommerce) platform works very well.

    What I like the most is their customer service; when I have needed any type of help or programming changes to my site I get a response very fast and they have done the changes for me.

    They exceed my expectations in that way.

    The site seems to work very well, and we have had no issues with it.

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  • Yes would recommend.

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  • I have been using it for about 1 1/2 not reallly impressed with no sales but it's a site that worked without I needed

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  • it works pretty good, easy site to add items, hide items when out of stock… Many different options available within the site.

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  • We are change our service to Shopify. The IT guys hate sparkpay.

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  • I do not know too much about SparkPay but as far as working with it, I feel like it works well for our transactions.

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  • For the most part… we have been happy with them. Wish they had a few more capabilities, and would help out a bit more with customer help.

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  • I am a customer service rep so I do not know a lot about it other than the fact that I am able to process my orders smoothly and don't seem to have any problems.

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  • I have found it to be very dependable and easy to use.

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  • I wouldn’t recommend it! I plan on switching our platform this year.

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  • It has worked well for us!

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  • It gives us the versatility we need for our specific needs. We have generally been happy with it.

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  • They have done a good job for me

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  • it is good.

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  • i would recommend Spark pay for web site. Easy to ulearn and easy to use and update . We do it all in house.

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  • I would recommend it but I don't have experience with other ecommerce websites.

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  • Great customer service

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  • it serves our e-commerce needs and the support team is adequately responsive if there are any technical issues.

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  • We would recommend it, so far we have not had any problems and we are happy with the service.

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  • I am using Americommerce (formerly known as Sparkpay) and I'm very happy with it.

    I would recommend it to others.

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