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Zoho Sites Review

Zoho Sites is a pretty ordinary website builder— a simple drag and drop editor with mostly typical features. It's most standout feature is it's form builder which allows for advanced rules and routing. Themes are mostly outdated.

My work is supported by affiliate commissions. Last Updated Sep 11 2017

User Experience

Zoho Sites uses a simple drag and drop editor. You create pages by dropping elements into your website and then editing them in place. Over all it’s easy to use and mostly clear.

Drag and drop elements to build pages

Right: Drag and drop elements to build pages

You edit your footer by simply dropping elements into the footer. Works well. If you want to organize you can add the columns element. Unfortunately you get this pop-up if you try to remove the “Powered By Zoho Sites” image at the bottom of your website. Pretty tacky.

There’s an ignore link in the bottom right, you’ll want to hit that.

Right: There’s an ignore link in the bottom right, you’ll want to hit that.

I was happy to find some unusual, but solid elements. For example you can add a Tab element to your page and simply drag elements into the different tab windows. Handy. (Unfortunately though, while it was easy to work with Tabs it’s not possible to style the Tabs— so you can’t customize that orange bar on highlighted tabs.)


Right: Tabs

Some elements didn’t feel fully fleshed out. For example, when I changed my photo gallery to be two columns, the images (in spite of being large photos) appeared pixelated.

The images appeared pixelated.

Right: The images appeared pixelated.

Over all the Zoho Sites UX is solid. There’s some nice touches (example: a versioning system lets you rollback to past changes on pages) but there’s still some rough patches.

Website editor

Right: Website editor


  • Blog

    You write blog posts the same way you create pages— you drag and drop elements (text, images etc.) into a blog post. Posts can be saved as drafts or scheduled for later publishing. Posts can also be tagged or categorized. There's also a feature to import blogs from Blogger or Wordpress (if you already had a blog on one of those services). There is a commenting and moderation system but it does not integrate with popular commenting systems such as Facebook Comments or Disqus.  Show Screenshot

  • Ecommerce

    Ecommerce is a paid upgrade but it's not worth the upgrade. It's just a simple system where you add products with a price that link to Paypal. This is not the full ecommerce you'd find in Squarespace or Weebly— it doesn't allow on site checkout, you can't customize email receipts and there are no product variations (to list a few limitations).  Show Screenshot

  • Form Builder

    One of the most advanced form builders I've seen in a website builder. You can do a ton with it (although I worry it will intimidate some users). There's a huge selection of fields: single line, date-time, file uploads, drop-downs, currency, URLs and much more. You can also create form rules that set form fields to show or hide and route email notifications. Form submissions are saved in a database so if you accidentally delete your email notifications, you can always go back in find form submissions.  Show Screenshot

  • iOS & Android Apps


  • Retina Ready

    Images did not appear sharp and crisp on retina devices (such as iPhones and Macbooks).  

  • Newsletter

    You can add a newsletter signup form that integrates with Zoho's newsletter service or Mailchimp. Awesome. (Most website builders with their own newsletter service— such as GoDaddy and Weebly— don't integrate with 3rd party services. It's great to see Zoho Sites do what's right for the user here.)  Show Screenshot

  • Membership System


  • Design from Scratch


  • Multi-lingual


  • Restaurant Menu


  • Donations


  • Audio Player

    Solid audio player— supports Mp3 (but not Mp4's).  

  • Podcasts



There is a lot of themes in Zoho Sites to choose from— some feel fresh and modern, while others feel pretty outdated. Here’s an example of a fresh theme:

Example theme

Right: Example theme

And here’s one of the more outdated themes:

Example theme

Right: Example theme

All themes have the option of a sidebar and a header image. There is a good amount of theme customization that you can do— you can edit the styles of menus, links, headings and more. Although I should point out there are some arbitrary limits on things like font size— why can’t I set my font to be larger than 36px?


Right: Customization

Every theme I tested had it’s own responsive theme— which is great considering how many themes Zoho has!


Right: Responsive

Good Billing Practices

I was able to pay and cancel Zoho Sites with ease.