Homestead's best days are long gone. It was acquired by Intuit in 2007 before being sold to Endurance International Group (EIG) in 2012. EIG is where web companies go to die. They have a well-earned reputation of awful customer support and terrible server uptime.
In 2017 Homestead began licensing it's software from SiteBuilder.com— another EIG company. So now Homestead is just a front for SiteBuilder.com’s software. Oddly enough, if you compare pricing Homestead is actually more expensive than SiteBuilder.com (Compare SiteBuilder.com pricing vs Homestead pricing.
While Homestead still provides support, it's clear they've given up.
Their blog hasn't been updated in 18 months. Their Twitter account had one tweet in 2016 and two tweets in 2017. Their Facebook page has 1 post in the last two years. The copyright on their homepage says © 2017— even though it's 2018.
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