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Smugmug 72 Reviews From Real-Life Smugmug Users

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Published Nov 14 2018 · #10 of 16 in Photography Website Builders.

  • I basically use mine for storage and when contractors need to buy images. I started with taking motocross pictures and selling them through my website and it worked very well. I mainly do aerial photography now.

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  • As a general website builder I think its not too bad. I use Smugmug a lot for my work flow as it allows me to upload all of my client’s photos to my website for them to view in a well put together gallery which you can customize to your liking. So not only are you paying for the website, but also the ability to use it as an online storage drive for all your videos and photos. Not to mention they have a great user friendly app that you can use with.

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  • Smugmug is great! I've been with them for 9 yrs.

    allows me to present, store and sell my photos to my clients and keep adding to their gallery over time. gives them a feeling of its their space and the need to update it with new photos over time.

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  • I would recommend Smugmug. It was easy to get started with them for free and then grow my photography business from there with paid plans. They have great support and make the process of enabling folks to order my prints quick and easy. I make extensive use of their API via a plugin which enables super fast publishing of galleries directly from Adobe Lightroom. The main downsides I would say are lack of ability to heavily customize sites and templates, and they don't push out new functionality very often.

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  • Of course I would recommend Smugmug, because Smugmug is not only about portfolio. It is also about archiving and proofing. Beautiful website with few clicks. Unlimited storage, upload as many photos as I like. Easy to send proof to clients. And the best is all simple, user friendly and easy to use.

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  • Yes, it’s a great too for portfolios because of the features and ability to save unlimited photos regardless of size. It does not allow raw images which is a bit of a drawback. Also a bit tedious to use text.

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  • No, actually I’m not terribly happy with what I’ve got at SmugMug. My presentation options seem terribly limited, and the Bay Area Photo setup for my store doesn’t work. As I am doing this on the side, I haven’t had the time to figure out why but the docs are quite limited. I chose SmugMug because I could sell Bay Photo prints, which I use for my printing and can proof for reliability and color quality, but the CMS is inferior in comparison to something like Webflow or BigCommerce. Except Big commerce being so expensive I would try them for the integration with Ebay and Etsy. maybe later we I get established, except their builder is pretty lame. Lol- I like 500 pix a lot and now they are starting to put together some E-Commerce features. Since that is where most of my catalog is, that is probably where I will end up, with me setting up the print for each sale and drop shipping it to the customer. I research SAAS website builders as part of my “real” job, so I see a lot of this stuff. That’s’ apart of my problem- inability to commit! Seriously considering Artstorefronts.com right now...smug mug ain’t cutting it for what I want to do. The wannabe web designer in me just loves Webfow to bits. Now that they are starting an e-commerce beta, I just might buy a site from them and go from there.

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  • I would certainly recommend SmugMug, but not for portfolio alone. While SmugMug allows me to present my portfolio in the best possible way it is so much more than that. For example, I use SmugMug mostly for privately sharing large amounts of photos with family, friends and customers. So, for me it's not so much about presenting my portfolio.

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  • I am using SmugMug and I am very happy with it, though I have not taken pains to create a cohesive site design. It's more a repository of galleries for me. I do intend to put a nicer, custom front end on it at some point in the future, but I have many higher priorities.

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  • I have been using smugmug for a little more than a year. It has provided me a great portfolio website solution and integrates well with Adobe lightroom collections through it’s smugmug plugin and provides me a great platform to previewing my art to customers from either smugmug or lightroom.

    Smugmug also works great with my integration to Bay Photo which is my commercial lab for print production and shipping.

    I would definitely recommend Smugmug.

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  • I would most definitely recommend SmugMug for portfolio hosting! I think the plan that I have is only about $5 a month and I have unlimited photo storage! It also has so so many options to organize your photos as make your galleries beautiful. It’s very customizable but also very easy to use. If you do happen to get stuck or don’t know how to change something, you can easily reach out to their customer support which is amazing to say the least. They reply quickly and help you through whatever you are trying to do. For example, I wanted to change the font size and boldness under my galleries and I couldn’t figure out how to do it. I sent a quick email to customer service and someone got back to me within half an hour with step by step instructions to help me achieve what I was looking for! I spent a lot of time looking through different portfolio hosting sites and did my research before settling with SmugMug, and I’m so glad I did!!

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  • I've used SmugMug for several years and I've been pretty happy with their service. I like that there is flexibility in design and good control over individual galleries (most of mine are not public). Their customer service is consistently good. There seems to be a robust SmugMug community that can offer tips or advice. They also have people that offer custom design services, for a fee, if you don't like the out-of-the-box" designs they offer. There are probably less expensive alternatives to SmugMug but I'm not aware of any that are better for pro photographers.

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  • I’m not terribly happy with what I’ve got at SmugMug. My presentation options seem terribly limited, and the Bay Area Photo setup for my store doesn’t work. As I am doing this on the side, I haven’t had the time to figure out why but the docs are quite limited. I chose SmugMug because I could sell Bay Photo prints, which I use for my printing and can proof for reliability and color quality, but the CMS is inferior in comparison to something like Webflow or BigCommerce. Except Big commerce being so expensive I would try them for the integration with Ebay and Etsy. maybe later we I get established, except their builder is pretty lame. Lol- I like 500 pix a lot and now they are starting to put together some E-Commerce features. Since that is where most of my catalog is, that is probably where I will end up, with me setting up the print for each sale and drop shipping it to the customer. I research SAAS website builders as part of my “real” job, so I see a lot of this stuff. That’s’ apart of my problem- inability to commit! Seriously considering Artstorefronts.com right now...smug mug ain’t cutting it for what I want to do. The wannabe web designer in me just loves Webfow to bits. Now that they are starting an e-commerce beta, I just might buy a site from them and go from there.

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  • I can recommend Smugmug for - ease of use (once you get the hang of it) - good price-quality ratio - unlimited storage

    There are some fine templates for a quick start (I was up and running with a very decent site within two hours) but you are by no means limited to those templates. When you want to create your own look and feel then you can totally do so.

    It is easy to sell images. Downside is that you are limited to labs in the US and the UK. Shipping is worldwide but at the cost of tremendous shipping costs if you are outside of these countries. It is super easy to sell downloads only however, so buyers can process images at the local lab of their choosing.

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  • I am using smugmug and like all portfolio builders I'm sure, it has it's benefits and it has it's shortcomings.

    I think it's ecommerce piece is second to none, I can host massive albums for my clients and allow them to purchase prints I'm lots of sizes and even from different print shops. I haven't found anyone who is able to do that. If I was using the site as a showcase and not for that level of ecommerce I would probably use squarespace instead because I think it has better looking more lightweight themes and the widgets tend to be a little more customizable and modern looking.

    That's my opinion in a nutshell!

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  • It works fine. The templates are easy to use and set up. I don't know css or html, but if you do you can tweak things better. Overall it's an easy setup for someone with little web design experience.

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  • I can recommend it. I am not very skilled in website building or administration. But I think I manage SmugMug. It is easy to organize, and the tutorials and tips & tricks are very helpfull.

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  • Smugmug is easy to maneuver and presents photos professionally. Their customer service is Outstanding! Yes, I recommend Smugmug.

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  • Simply love smugmug. Would love it even more if it would allow me to use javascript. I'm not much of a website techy guy but know that with javascript I could add third party pop-ups to grow my email list. A part from that it's amazing. Very flowy, clean and user friendly. Hope this could help. Would recommend and do it all the time.

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  • Yes, absolutely, I'm using smugmug for almost 3 years and it's just perfect! Not only I'm using it, all the people at my workshops and friends are using it too. 100% recommend it!

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  • I think smugmug is very easy to use and it isn't expensive to host all of your images. While designing your site is really easy, though, there aren't many web design templates or that much customizability.

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  • I have a portfolio site, blog site as well as a smug mug site. As a pro photographer for 7+ years, I wound not advise making your smug mug site as your portfolio.

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  • Smugmug has been a very cost effective ways for my clients to be able to see their galleries of pictures in a very easy way. It’s slick, easy to navigate, a ton of assistance from their team and it fits my business needs.

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  • Overall yes I would recommend it. I have used it for about 8 years and find it to be a pretty bullet proof site. I will say that I dropped the printing services for it and use a professional local printer for my clients. The prices they charged to be the digital middle man were in my opinion way to high. Ease of use and updating is not to bad as a photographer who does not want to become a webmaster.

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  • I quite enjoy smugmug. It's easy to setup and offers a clean look to highlight my work. Also since I don't own a nice printer to make my own prints, I can link my website to bayphoto so that people can still purchase my work. I would definitely recommend smugmug.

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  • I would definitely recommend Smugmug. It has some great layouts and a simple WYSIWYG editor so than anyone can use it. It's definitely the best way to go for anyone who wants to sell prints.

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  • I do use SmugMug. I do like it. The unlimited storage is nice so I can have private galleries with backups of photos I'm not looking to post online yet. It is a bit more expensive than others, but right now it works for me and I'm able to edit/update as I like.

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  • we use SmugMug and are very happy with it. I would recommend SmugMug as an excellent tool with quick responding e-mail support and a helpful forum (Digital Grin) and I know that I am not even using all of the features available.

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  • I have used SmugMug for 10+ years. I recommend it because SmugMug offers unlimited storage for a reasonable annual fee, and my friends can buy prints or download pics directly from the site. My galleries offer a range of privacy and security features, so I can display or hide galleries with a single click. For my other sites like blogs or forums, I can grab a link to embed photos. So yes, I enjoy it and recommend it.

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  • I would recommend Smugmug. It takes a little time to get your head around it but once you've used it a few times, it's fairly simple. I only use it to showcase my images, I don't use the shopping cart option at all. The hardest bit is finding a template you like and then setting it all up. It's easy to update content after that.

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  • I think smugmug is very easy to use and it isn't expensive to host all of your images. While designing your site is really easy, though, there aren't many web design templates or that much customizability.

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  • Smugmug is okay. I pay monthly for their business features, but they have a few different options depending on your needs. Overall it’s pretty user friendly, the builder is easy to figure out and the customer service is outstanding. I wanted to have the option to print from my website and customize my pricing, so it works for what I do. If I were doing a site strictly for my portfolio, I would probably look into other options - Wordpress comes to mind.

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  • Definitely recommend Smugmug! Been with them since 2005.

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  • I use Smugmug and would definitely recommend it to photographers. As far as other artists are concerned, I cannot answer this question.

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  • I’ve been very pleased with Smugmug. The options are excellent and easily tailored to your needs.

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  • Yes, would recommend it Highly ! For the Price I couldn’t be Happier !

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  • I love smugmug. Have tried a few and landed here. Highly recommend them.

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  • I’d recommend SmugMug. Customer service is excellent.

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  • I would recommend it! Plenty of templates and relatively easy to set up. Customers find it pretty easy to purchase my photos also.

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  • I’ve been using SmugMug as the platform for my website and I like it very much. It’s easy to customize and the price per year is very reasonable.

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  • I surely would. I am actually teaching how to use it with those who will listen.

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  • I would recommend it. However, I've only ever used Smugmug, so I don't really have anything to compare it to. For the time being, it works for me.

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  • I've been using Smugmug service for several years and I completely satisfied with it. It's easy, comfortable and not very expensive.

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  • I would recommend smug services! The team is constantly updating all the tools behind the site and you dont need to do anything but to just upload images.

    The admin page is awesome. I dont even need to anything about code :)

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  • I recommend it. You can customize the view, security, and many things as you like. All photos or videos have the original resolution and you can sell your photos.

    You can have a professional site to host your portfolio.

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  • I wouldn’t necessarily recommend it

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  • Yes, and Yes! :)

    SmugMug is great :) Easy to use, helps us sell prints and digital downloads, great for SEO.

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  • Absolutely! I found it really easy to customize my site and have it look just like I wanted it to.

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  • No. Really limited on customizing. If you just want to show images and your contact info it may be fine for something like that.

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  • I use it as my business website. Yes. It is very easy to use and build as well. My clients like it very much as well

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  • I do like SmugMug for my website.

    Managing content is the easiest of any platform I have used or tried.

    I have been very happy with it.

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  • I would recommend it - I have had it operational for a few years and it works well- very customizable and you can maintain multiple price lists etc..

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  • -I am happy with the service.

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  • I highly recommend it.

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  • I would recommend SmugMug. Very easy to navigate and build.

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  • Highly recommend! The functionality and ease of use makes it great for all different levels of users.

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  • I do like the smug mug platform and would recommend it. They have a few minor things that I would have liked to be able to customize more. But really everything I could have wished for in a portfolio site for a good price.

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  • I would recommend SmugMug as excellent value and very flexible. Sometimes it does seem a bit complicated but I guess that's the price you pay for flexibility.

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  • I like it for ease of use and settings offered for photo protection. The plus side to it is people can also purchase your photos.

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  • Yes, it is easy to use and has lots of variables to employ if desired.

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  • I’ve been happy with it!

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  • Very happy with the results and very easy to use!!

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  • Smugmug changed everything a few years ago in an effort to ape the look and feel of Flikr. In my opiniion, it was a regressive move.

    The new style does not allow copious captioning of folders, which to me is a serious limitation. The choice of fonts is awful -- again, this was an aping of a fad. The fonts are willowy and scrawny and offer but poor legibility.

    They have chosen to promote flash over substance.

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  • Its much much more than a portfolio gallery site. I love it. Long time user.

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  • I would recommend for photographers ..... my site doesn't have much on it as I am redoing it as we speak

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  • I think Smugmug is great for a personal portfolio, but as a business portfolio, I have my eye on other sites.

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  • I would recommend it! We use it for 2 other online portfolios as well. The client access is brilliant, as is the online ordering. I have found the coding and customisation to be easy to use. I recommend Smugmug all the time, it is good value for money.

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  • I am using smug mug. I do like it although I have some things I would like it to do and it’s not set up to do it automatically

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  • -No I would not particularly recommend it. -Poor features compared to squarespace -No facebook pixel support +Good support service +Sales support

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  • I would definitely recommend it. They have great templates to start out and powerful design tools that give you plenty of customizing options. I will say, computer software is my job so I didn't have much trouble learning the tool. But I have helped a couple other photographers build their sites and they had trouble learning it. They did not have technology/software backgrounds.

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  • I would recommend it. I think it looks pretty good, though I find it difficult to setup, initially.

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  • they’re great. Ran my business on it for a few years, now it’s just my archive and share spot. Great cust service.

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