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Photography Website Builders Fotomerchant.com
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Fotomerchant Reviews

Reviews from 119 real-life Fotomerchant users.

87% Customer Satisfaction

  • I like it because of the ease to put it together and also the look of it.

    I also like the feedback I get from the site.

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  • absolutely I would recommend fotomerchant.

    Easy to use, and looks slick and professional.

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  • I do use fotomerchant and would highly recommend it for anyone wanting a photography website.

    It is Australian and has excellent backup service and I believe is reasonably priced.

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  • Fotomerchant is a great site, it’s very easy to upload files and maintain the layouts. It is also very simple to set it up for prints or digital sales. They have an option to direct fulfill orders which are sent straight to a commercial printer (their own or you can enter details of yours).

    I haven’t updated my website for 2 years now so I have dropped to the lowest package of $19 per month.

    I often consider how long I will be happy to pay a fee for a ‘portfolio’ website, perhaps it would’ve been best to start a website from scratch.

    Either way I can’t fault fotomerchant, it’s a great platform for a photography website.

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  • Have been for a few years now, at first it was relatively basic.

    I had hoped it would become more like WIX. but have since grown used to it and do like what it can offer.

    Maybe not as much customization as others, but it has many great features.

    I would definitely recommend it, though I haven't really seen many others that can do everything it can and more.

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  • FotoMerchant are amazing.

    Unfortunately for me I have not embraced everything that is available to me, in respect to the tools provided.

    The support is great, but I also need to do the work to help with my SEO.

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  • I definitely recommend it. I trialled many and found fotomerchant best suit my needs especially in the Australian market.

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  • I created my website back in 2011when it was Photomerchant, before it morphed into Fotomerchant and updated my theme last year. I'm currently building a replacement self-hosted (InMotion) site with WordPress and Themify (Ultra).

    So, some thoughts as a long-term user of PM/FM:

    Cons

    1. limited themes (5 I think) 2. outdated look for themes 3. yearly subscription fee 4. commission on every purchase 5. Restricted to FM printer if using direct fulfilment, so prohibitive expensive delivery fees for international order

    Pros

    1. Excellent cart system and easy to set up (main reason I went for FM) 2. Can choose self or direct fulfilment for Cart 3. Great for wedding photographers, which I'm not 4. Everything is included for a photographer, which other platforms have split out and charge 'extra' for as 'plugins'. For example, watermarking, right-click disable, social media sharing, cart, etc. 5. FM is great for photographers that aren't tech savvy as relatively easy to set up

    Would I recommend FM? I'd say yes, for a wedding photographer but read the fine print for their charges.

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  • I use Fotomerchant. It's an easy process for me and for the clients for viewing and purchasing. I would recommend it ... especially as the order once selected and paid for then goes directly to the nominated address by the purchaser. It take a lot of the leg work out for me.

    I do a lot of childcare and kinders so I find the parents like this method as it is user friendly and basic and they get their images within a few days.

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  • I would recommend using fotomerchant. I've been using it for over 3 years now.

    It is really simple to navigate and to create a handsome looking website/portfolio. I'm currently using fotomerchant 2 as the 3rd version (new themes) and pricing plan is too expensive for me at this stage.

    The direct fulfillment and self fulfillment option for print making is definitely one of the greatest parts about fotomerchant. The process is made much easier, and you can have the option for both direct and self fulfillment in any same gallery.

    I would like to be able to tweak the design of my page, as the ability to change parts of the 'theme' are quite restricting. If I had better knowledge of html and web design I would definitely change a few components of the design.

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  • I would heartily recommend Fotomerchant. They provide an amazing service. If you need support, they are very responsive, and their support has remained highly consistent over the years.

    Their CMS is easy to use. Yes there are a few concepts that you need to learn, but that’s not that difficult. So setting up and/or modifying your website is relatively easy.

    All of the processes for handling orders, be it self fulfilled or via a laboratory work and work well.

    I couldn’t see myself using an alternative.

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  • In general their site and tools are easy to use and I like the end product. As a service they provide great customer service and provide excellent tutorials and Q&As so most of the things you need to know are readily available. But if you do have to contact them for assistance they provide a prompt service and great customer support. The products available for sale to my customers certainly meets my needs in every way. The printed products are excellent and I have had great feedback from my customers.

    The thing people need to be aware of from the beginning is the cost. Obviously there is an ongoing fee to set up a site on their product. But there is also a commission per sale and add onto that the PayPal transaction fee and up to 15% of your sale can go in fees alone. Then there are the print and postage fees and finally your profit margin. All told, if you want to make any money then your end retail price looks quite high to consumers. So you either make more margin and sell fewer images/prints (which is the way to go for fine art images) or run low margin and sell higher quantities (which suited my event photography business).

    The million dollar question is it worth it? For me it was as I would have to proces and upload large volumes of images and the Fotomerchant site meant I didn't spend any time at all handling the sales and getting images printed and posted or digital images uploaded to a dropbox folder for customers to download. The sales and revenue collection is all automated through the Fotomerchant product. Is that worth sacrificing profit for? For me it was but only when selling high volumes regularly.

    You will see that I am using the past tense as I am winding up my photography business so will shut down my Fotomerchant site when the account year ends. For smaller volume sales for any future assignments I will manage sales in person and keep an online presence via social media.

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  • I use Fotomerchant for my photography hobby.

    I’ve been using the site for a few years and I was probably in the first lot of clients when they launched.

    I initially set it up because I was taking sports photos for my son’s school and club teams and needed a portfolio style of website that I could set up based on games or seasons. A couple of things that were really good and helped me make a decision on Fotomerchant were:

    1. Based in Australia, on Australian servers 2. I could set up a Portfolio website 3. I could offer a secure access with passwords to portfolios 4. I could offer freebie download’s to Facebook for kids 5. I could offer a range of photographic pricing and printing if parents wanted to go down that path 6. The cost of using Fotomerchant was pretty reasonable for a hobby activity 7. It was easy to set up the site, I’m average on the computer skills so that was a big plus 8. The team at Fotomerchant are always really prompt when I ask questions (and I have asked a few over the years)

    There’s lots of features I don’t take advantage of, like metadata etc, it’s all there if you need/want to explore these things.

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  • I have been using Fotomerchant for a while and overall its pretty easy to use and help is fairly easily sourced when required. I did have limitations when putting the site together i.e. fonts, backgrounds which couldn't be amended through fotomerchant, fortunately I have a friend whose a web designer that amended the code to suit.

    My main concern is the lack of traffic i.e. I haven't had a heap of sales although not blaming this on fotomerchant (more my own marketing) it would be good if they could assist with this side a little more.

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  • I have been happy with the service. A little pricy but very user friendly.

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  • In a nutshell I wouldn't recommend Fotomerchant at all. They have a small number of designs available and more importantly don't appear to do any work to update the services offered at all. It is missing a lot of features that I would really like and they don't respond on their Facebook group to requests from people hosting through them. The only reason I have my site with them at all is the integration with Nulab.

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  • They offer reasonable pricing with a lot of upgrade options and have great customer support which is paramount for making changes and or updates to your site and address'.

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  • LOVE HOW ITS SIMPLE AND GOOD AND CLEAN TO USE

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  • YES, YES, YES

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  • I am totally useless when it comes to computer stuff! So I found this platform relatively easy to get around and something I can add to as I please.

    The selling part of it is however not quite as straight forward and is also quite expensive. Fotomerchant take a cut and then Pay Pal takes another bit out so it soon becomes expensive.

    I’m actually even thinking about dropping the selling part of it and getting people to contact me directly?

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  • I would recommend it highly!

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  • I would recommend fotomerchant since it’s fairly easy to set everything up especially the galleries. For a beginner, it definitely is easy to use. The only disadvantage I would say is I’d like to see more customizable themes in the future. The unlimited photos and bandwidth is awesome compared to others. Pricing is reasonable even though I’d like to see some of the higher plans come down a little bit on price however.

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  • I love it! Very easy to maintain and update.

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  • I started using them just after the company started, mainly because it gave me total control over my site to make changes whenever I wanted to without paying someone else to make them. For my purpose they are good. I run 2 sites in one , an archive site & a portfolio site so I probably have more content than most people would. The mobile friendly templates are great, images look good and load quickly. Most of my clients view my site from mobile devices. The management of sites is relatively easy to use, a few little quirks such as not being able to load one image to multiple galleries. Also text isn’t it’s strongest suite, but then it’s mainly aimed at photos and nothing so hard to make it impossible. I still would like to see a site adopted a node based structure as I feel the management of the site would become far easier for the creator to see what’s going on and to make changes.

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  • I have recommended it to other photographers looking to sell their work. It's a really good platform.

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  • i really like it. The only downfall is the blogging platform is hard to use. everything else is great.

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  • I have been using Fotomerchant for a couple of years now. I have found it easy to set up and change and adding photos is relatively easy. Just recently though I have found out that the website is not secure, I questioned Fotomerchant about this and they reckon its not problem because if anyone wants to purchase an image of minute care redirected to another secure site. I guess thats right.

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  • I recommend it all the time. It a great platform for photo websites.

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  • I would recommend it. However it does have some limitations that I have recently become aware of. Most of my issues are graphics related.

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  • The FotoMerchant site has certainly helped me make an income through Sales, portfolio display and contact facilities in a professional looking and functioning website. I am currently doing less photography and am more involved with the family business currently, so am seeking to reduce the monthly cost or change to a more simpler website for the reason of just wanting to try something new and different. I should mention Support form the site was always excellent whenever i needed assistance.

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  • I do, it’s very user friendly and professional looking 😊

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  • Like any website platform it has it's strengths and weaknesses. To be totally honest we've outgrown it and are currently looking at other platforms.

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  • To be honest for my style of photography I couldn't say I would recommend it. If you were a wedding or event photographer then perhaps it would be ideal, however for landscape photography / fine art style images it is limited.

    Direct Fulfilment options for panoramic images and media options are very limited in my opinion. Plus normally you would sign the prints so it isnt really an option. For event photographers it appears to be fine.

    Self fulfilment is ok, but very labor intensive to set up properly (hence why my cart is currently switched off).

    The flexibility in layouts is pretty limited and its hard to get exactly what you want.

    Support is reasonable and being Australian based is why I initially went for it.

    I personally think that most would be better off with their own word press site using either a free or paid theme.

    I am currently doing just that, about to invest in a premium word press theme and integrate plug ins for ecommerce etc.

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  • I tried a few different website builders and preferred Fotomerchant fo photography. It is more user-friendly and the layouts are better.

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  • A+, super easy to use, quite customisable in looks, and lots of features (depending on your chosen subscription level). Reliable. Support is very good. The Lightroom-extension for uploading is brilliant.

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  • I have no problems with it it does what I needed to do

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  • I would it suits our business purposes

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  • They have been pretty good and I like the features. Their support usually replies within a day (I think they are in Australia), and there haven’t been many technical glitches that I can remember over the past year. I’ve been switching over to doing my own fulfillment this year, but not because of their quality (which has been great) but just because I’m doing more canvas work. Wish they had a few more options for site templates, but other than that, I’d recommend them.

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  • I absolutely would recommend Fotomerchant if you are a photographer. I am not very tech savvy but didn’t have any problems building it, it’s very user friendly, online support is great, you can add or delete easily without having to rely on someone else, very reasonably priced. I don’t use all the functions it offers but you can pretty much run your business including financials etc from it.

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  • I would. It's pretty easy to use. No technical issues. I'm not one to update my site as often as I should and probably don't utilize all the features but it was easier to use than wix and a heck of a lot easier than WordPress.

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  • its easy to use and does the job for me. Im happy with it. Simple and all I need really.

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  • i would recommend it. It certainly had its good points when i joined years ago but i do feel it hasnt evolved much since then. I am finding other sites are offering me more features and integrations with my requirements.

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  • Yes i definately would, easy to update as well.

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  • I would definitely recommend it.

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  • I do use Fotomerchant, although I don’t use all aspects of it. I only use it for showcasing galleries, client galleries and contact……for those aspects…..yes I would recommend it. Simple to use, basic and does the job.

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  • For the enquire I spent a considerable amount of time looking at this and also read few reviews. At the end of the day it’s a combo of user friendly data allowance and most importantly fees

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  • It is easy enough to use but there are a few features missing. Unfortunately I’m yet to find a photography/portfolio template that covers absolutely everything I need without spending a fortune!

    For the cost of the Fotomerchant subscription and its ease of use I would recommend it.

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  • I would definitely recommend Fotomerchant. It is easy to use and fulfils all my needs. I can also upgrade my plan if I want extra features. There help Desk is excellent as well

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  • I've had Fotomerchant for quite some time now. I've been happy with it, a little pricey but very user friendly. I can quickly create a gallery for clients to view photos. I tried to build several other sites before I went with them and found this to be the easiest to build. I can be somewhat challenged when it comes to this but I seemed to be able to wrap my head around the navigation. At some point I'll probably look into either tweaking this one for a more updated loo to investigating another to see what's out therek...not sure what they've added as far as templates but I'll eventually be looking into this or possibly another site.

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  • It has worked for me for the past 4 or 5 years. I would recommend it.

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